Zelnyo Support

How can we help?

Questions about your data, trouble signing in or something unexpected? Send us a few details so we can investigate quickly.

support@zelnyo.com

We answer support requests by email as soon as possible.

Email support

Choose the context that best fits your request

Product

Product question or bug

Report unexpected behaviour, a blocked sync or data that does not look right.

Account

Access and personal data

Get help with sign-in, account access, data exports or account deletion.

Security

Account security

Tell us promptly about a suspicious sign-in, permission or other security concern.

Help us answer faster

These three details are usually enough to get started.

The page you were on and what you were trying to do.
The message you saw, with a screenshot if it contains no sensitive information.
The relevant channel name, your browser and the approximate time of the issue.

Lost access to your Google account?

First create the new Zelnyo account that should receive access, then contact us from that new email address. Do not connect any channels until the recovery is complete.